Frequently Asked Questions

Everything you need to know about your next high-performance PC.

How long will it take to build and ship my custom PC?

Standard lead times for custom-built systems typically range from 5 to 10 business days for assembly and rigorous stress testing before shipping via your selected carrier.

What kind of warranty comes with a MAINGEAR system?

Every MAINGEAR PC includes a comprehensive 1-year warranty covering parts and labor, with options to extend coverage up to 3 years for total peace of mind.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Please note that customers are responsible for all applicable import duties, taxes, and customs fees required by their local government.

Can I upgrade my components in the future without voiding the warranty?

We encourage enthusiasts to upgrade! Opening your case to add storage or memory does not void your warranty, though damage caused by improper installation of third-party parts is not covered.

What is your return policy for custom-built computers?

We offer a 30-day return policy from the date of delivery. A restocking fee may apply to custom-configured systems, and original shipping costs are non-refundable.

Do you offer financing options for high-end builds?

Yes, we partner with Affirm to provide flexible monthly payment plans, allowing you to build your dream rig now and pay over time.